Systema Software, a leading provider of claims administration software and services to the insurance industry, announced that Glatfelter Insurance Group has selected SIMS Claims to manage claims within its Accident & Sickness (A&S) Program for emergency service providers.

Glatfelter Insurance Group (GIG) was established in 1951. The majority of the claims from Glatfelter’s specialty programs are administered by Glatfelter Claims Management, Inc. (GCM), a wholly owned subsidiary.

Over the years, GIG’s A&S program has experienced high customer retention and significant growth.

Jose Tribuzio, CEO of Systema Software, commented on adding GIG as a new client, "We are thrilled Glatfelter has selected SIMS Claims. Their A&S program offers coverage similar to workers’ compensation and disability, so we feel confident that our claims solution will deliver superior performance, robust claims-handling features, and the flexibility to quickly adapt to Glatfelter’s evolving business needs."

GIG found SIMS to have the flexibility and scalability they needed. The system’s business rules and workflow logic are easy to configure without the need to program coding changes.

SIMS provides broad integration options, including pre-built interfaces to ISO and a Medicare compliance module, which will address common industry concerns. GIG will also interface with its own internal policy administration system and existing data warehouse.

Brian Mack, Vice President of Systema Software, added, "SIMS Claim will help Glatfelter to streamline policy verification, improve interaction with carrier partners, and enhance decision making by providing sophisticated data analysis and reporting capabilities that will provide Glatfelter with a unified view of policy, claims, and other data."