SynerMed, a Medicaid managed service organization, has announced the availability of its insurance offering, SynerMed Insurance Services, for new and existing customers throughout several counties in Southern California and Georgia.

SynerMed Insurance Services is a comprehensive system comprised of a dedicated team of licensed insurance brokers with extensive Medicare and Medi-Cal experience. In addition to multilingual customer service with specialized training, providers will realize enhanced benefits, including the ability to identify and evaluate potential patient candidates for managed care benefit programs, and new ways to grow and retain membership through centers for Medicare and Medicaid services-compliant senior outreach and grassroots marketing efforts.

In addition to personalized ongoing communication, patients will realize direct enhancements through the managed care benefit programs, including transportation vouchers for medical appointments and worldwide coverage. Currently these options are not available through any other program.

James Mason, president and COO of SynerMed, said: SynerMed Insurance Services is the latest addition to our expanding list of products and services that help ensure quality on the administrative side, so our customers can focus on what’s truly important – caring for patients.

We are pleased to provide a comprehensive system that is designed to not only increase patient satisfaction, but also to improve efficiency and expand the provider’s Medicare book of business.

Richard Butcher, medical director for Multicultural Primary Care Medical Group, added: In our experience, SynerMed Insurance Services far surpasses the limited knowledge and lack of resources of an independent insurance broker, whose direct communication with the patient usually stops after s/he has been assigned to a particular provider.