Massachusetts-based Renaissance Alliance Insurance Services (RAIS), a New England's network of specialty services for independent insurance agencies, has named Robert Schackner to the position of director, Competitive Edge Services.

In this new role, Schackner will be responsible to further develop and deliver competitive edge exclusive benefits to RAIS members, staff, and partners.

Prior to this appointment, Schackner was senior national account director, enterprise client organization at Vertafore of Bothell, Washginton.

Over 18 years, he held progressive management roles, including the delivery of concierge and consulting services to agencies. Earlier in his career, he served as a senior systems analyst for EDP of America, a niche technology business based in New Jersey.

RAIS president and founder Bruce Cochrane said Bob’s extensive experience in the insurance industry, combined with his high-level customer service experience, makes him a perfect fit for the dynamic, entrepreneurial environment of the organization.