US-based PMA Insurance Group has selected OneShield Billing to enhance its current payments system.
OneShield Billing is a comprehensive billing and receivables system for P&C insurers across all commercial, personal and specialty lines that simplifies and automates the billing lifecycle, from processing invoices and reconciliations to creating tasks and detailed reporting.
"Along with adding capabilities such as automated credit card payment processing, we are looking to enhance our legacy system’s processing and workflow perspectives," says Susan Hendricks , PMA’s Vice President, Information Systems.
"OneShield has a long-standing relationship with PMA, and it has knowledge of PMA’s current premium billing processes along with an understanding of PMA as an organization."
OneShield Billing is designed specifically for enterprise billing handling. Completely configurable, it empowers companies like PMA to design their own workflows and automate manual tasks throughout the billing lifecycle.
"Agent and customer service levels are also significantly enhanced with OneShield Billing," says OneShield’s Senior Vice President, Sales and Marketing, Liza Smith . "It provides web portal capabilities, built-in commission management, flexible equity-based billing, payment and delinquency plans, and is easily integrated with third-party document and payment systems.
PMA Companies provides risk management solutions and services in the US, specializing in workers’ compensation and offering property and casualty insurance.