Napersoft, a provider of customer communications management software, has launched a new website,, highlighting its document automation solutions for the insurance industry.

According to the company, the new website includes customer success stories and provides details of how various departments in an insurance company such as underwriting, policy/customer services, claims/benefits and sales and marketing can benefit from Napersoft CCM.

The Napersoft CCM software automates creation and distribution of all types of insurance documents including customer correspondence, quotes, policies, agreements, explanation of benefits and other forms of personalized documentation.

In addition, CCM software which combines document template design tool built on Microsoft Word, along with a server-based workflow engine, enables insurance companies to create and distribute documents based on their choice of methods including email, web portal, print, fax and others.

Steve Chamberlin, VP of sales and marketing at Napersoft, said: “From small life insurance to large property and casualty companies, Napersoft CCM provides real business benefits including improved customer satisfaction, more efficient use of internal resources, and reduced IT costs.”