MetLife has expanded its services with the access of expatriate insured network for the employees of multinationals who reside in Mexico.
The employees can now access over 8,300 healthcare and medical providers and 700 hospitals through the MetLife provider network and can leverage direct care in the country.
The company also provides processing of direct payments, local claims processing and customer service located in Mexico City, negotiated discounts of 10-15% on healthcare services and direct access to 26 MetLife offices in Mexico.
MetLife Global Employee Benefits assistant vice president David Nagengast said that the company is providing a simpler and lower cost solution to the customer’s medical needs in the Mexican marketplace.
According to the 2011 MetLife International Employee Benefits Trends Study, the firm is providing employee benefits in a bid to overcome the divergence between different visions of employee and employer loyalty.