For policy administration, billing and claims management services
Mercury Insurance Group, a multi-line insurance organisation, has selected Guidewire Software’s Insurance Suite as its new policy administration, billing and claims platform for its homeowners business.
Guidewire Insurance Suite applications (PolicyCenter, BillingCenter and ClaimCenter) will be deployed simultaneously to enable the carrier to expand its business and enhance customer experience.
Allan Lubitz, senior vice president and chief information officer, Mercury Insurance Group, said: “Mercury’s goal is to provide great service and market-leading solutions for our agents and customers. We believe it is essential that we make strategic investments in well-architected platforms that are robust, nimble and flexible. We selected Guidewire for their reliable track record and integrated core P&C platform that will give us the ability to innovate and allow us to quickly adapt to our customers’ changing needs.”
The companies claim that Guidewire Insurance Suite provides the flexible, core systems essential for the mission-critical operations of property/casualty carriers, that are underwriting, policy administration, billing and claims. The suite was designed using a modular approach, enabling carriers to select individual applications or a pre-integrated set, driven by their requirements and priorities.
Guidewire Software is a provider of core systems to property/casualty insurers.