Kingsway Financial Services, a holding company that operates through its wholly owned subsidiaries in the property and casualty insurance business, has appointed Glenn Penny as its vice president of claims.

In this newly created role, Mr Penny will be responsible for the oversight of the claims functions, including building claims capabilities and common practices throughout the Kingsway Group.

Mr Penny is an insurance executive with 24 years of claims experience. He was previously a senior claims executive with the Canadian operations of a non-standard automobile insurance company in North America and was most recently vice president of claims of a Canadian personal and other specialty lines insurer.

Shaun Jackson, president and CEO of Kingsway Financial, said: This newly created role is part of our strategic plan to increase oversight and provide best practices to all of our insurance companies throughout the group. The dollar spend on claims settlement is the most significant cost for the Kingsway and Glenn’s experience and knowledge in this area will assist us in ensuring the best and most cost-efficient utilization of our resources.