HSA Bank, a division of Webster Bank, a subsidiary of Webster Financial, has formed an integrated relationship with Health Care Service, a health insurer.
The integrated relationship allows accountholders to access health plan and HSA information quicker, easier and from one primary point of contact.
The integration strategy creates one primary source for customer service support, a single website to view health plan claims and HSA transactions and efficient enrollment processes based on an employer’s needs. The relationship between HSA Bank and Health Care Service Corporation (HCSC) utilizes a secure web service to provide real-time account information, which ‘plugs’ into HCSC’s member portal infrastructure.
Kirk Pion, the executive director of the consumerism program at HCSC, said: We saw HSA Bank as being a strong partner that would complement our existing partnerships supporting our ‘plug and play’ approach. Our customers demand integration partner options and flexible product offerings that are easy to use and promote the responsibility that consumer-driven health products were designed to achieve.