Commercial insurer Harford Mutual Insurance Companies (Harford Mutual) has selected Guidewire InsuranceSuite as its new platform for rating, underwriting and policy administration, claims management, and billing.

InsuranceSuite will help the insurer to increase operational efficiencies, continue to provide high levels of customer service, and quickly adapt to market changes through ISO Electronic Rating Content

The company has also selected Guidewire Reinsurance Management, Client Data Management, and Standards-based Templates.

Harford Mutual vice president and chief information officer Stephen Fabian said, "We receive consistent feedback from our agents that one of our most significant strengths is our responsiveness to their requests and suggestions for system enhancements or new tools to help them do their jobs."

"Guidewire InsuranceSuite will help us continue to provide high levels of service to our agents and support us in reaching our other strategic goals."

InsuranceSuite will enable Harford Mutual to gain the ability to quickly adopt new revisions and make rate changes through ISO Electronic Rating Content, increase the ease of doing business for agents.

It will also help the insurer to easily configure the solution’s features and functionality to address the organization’s specific requirements and enhance operational efficiency by standardizing policy administration, billing management, and claims handling processes on a common platform.

Harford Mutual is represented by more than 400 independent insurance agencies supported by its expert in-house staff of underwriters, claims professionals, and insurance specialists.