Before joining GAB Robins, Mr. Mussenden served as vice president, workers' compensation claims for CNA
GAB Robins North America has promoted Carl Mussenden, CPCU, to the position of senior vice president, TPA field management.
Michael Repoli, president and CEO of GAB Robins’ TPA Services business, said: This promotion recognizes Carl’s outstanding achievements to date and increased job responsibilities. Since joining GAB Robins, Carl’s leadership and technical abilities have further enhanced GAB Robins’ performance in several areas including overall claims quality, efficiency and overall claims expertise. He will continue to be responsible for driving product quality and service enhancements that will differentiate us and help make us the leading provider of these services.”
Mr. Mussenden joined GAB Robins in 2007 as vice president, workers’ compensation product line director, and over time took on additional responsibilities including the quality and performance department, product line management and field operations.
Before joining GAB Robins, he served as vice president, workers’ compensation claims for CNA. Prior to CNA, he held leadership positions with PHICO and Penn National Insurance Company. He began his career with Aetna Casualty and Surety.
GAB Robins assist clients manage the total cost of risk by developing and implementing workers’ compensation, general liability, auto and property claims management programs.