The Empire Life Insurance Company announced that it has signed an agreement with MedExtra to provide the Health Concierge Service to customers who add Empire Life group critical illness to their benefits plans.

The agreement took effect May 1, 2015.

The Health Concierge Service is designed to complement our group critical illness insurance-one provides financial protection, the other provides medical, tactical, and emotional support.

"Being told you have a serious illness is frightening. Having someone who can explain what’s happening, help navigate the healthcare system, accelerate the diagnosis, and facilitate treatment can help employees during this difficult time" says Janet Jackson, Vice-President, Group Marketing, Empire Life.

"This is what MedExtra does superbly well. They provide a made-in-Canada solution for the Canadian healthcare system that goes well beyond a second opinion service. We couldn’t be more pleased to be working with such a great partner."

"The Health Concierge Service will bridge the gap between the care an employee needs, if they are critically ill, and what our healthcare system is currently structured to provide" says Dr. Jeffrey Brock, President and CEO, MedExtra.

"We are very excited to welcome Empire Life as a customer and a partner, and we look forward to bringing our innovative solutions to their customers."

Empire Life will be launching its group critical illness portfolio later this month. MedExtra already provides the medical concierge service available to individuals, through the Empire Life Vital Link product.

A subsidiary of E-L Financial Corporation Limited and in business since 1923, Empire Life helps Canadians build wealth and protect their financial security with competitive individual and group life and health insurance, investment and retirement products.