US-based claims management solutions provider Crawford has completed the acquisition of insurance agency GAB Robins Holdings UK, for £45.8m ($73.3m).


Acquisition of the loss adjusting and claims management provider will allow Crawford to expand its claims handling business across a wide range of product lines in the UK and also strengthen its global specialty lines claims services.

Crawford & Company president and CEO Jeffrey Bowman said: "With the acquisition of GAB Robins and the combined expertise of both companies, Crawford will emerge as the pre-eminent service provider in the claims management arena.

"Our shared strong client focus, global and local strengths will help deliver a richer and more comprehensive service offering, enhancing the Company`s future growth and performance."

GAB Robins provides loss adjusting and claims management services to clients across the property, casualty, construction, marine and aviation insurance sectors.

According to Crawford, GAB Robins has a large percentage of the major UK composite insurers among its clients, as well as Lloyd`s Underwriters, niche UK underwriters, overseas insurers operating out of London and prominent international corporations with global claims programs managed from the UK.

Additionally, GAB Robins’ specialist aviation claims company offers services to that sector from offices and associates established across Europe and the Americas.

Crawford UK & Ireland current CEO Greg Gladwell, along with GAB Robins CEO Mike Jones will jointly run the new enlarged UK business, while both will report to Crawford’s Europe, Middle East, Africa & Asia Pacific CEO Ian Muress.

With a global network serving clients in around 70 countries, Crawford offers claims management solutions to the risk management and insurance industry, as well as self-insured entities.

Image: Crawford has completed the acquisition of loss adjusting and claims management provider, GAB Robins. Photo: courtesy of Stuart Miles/