Alpha Review has selected Mitchell web-based tool, Health Ticket and Provider Lookup Directory to enhance the workers' compensation claims cost containment with better care communications and provider network penetration.

Alpha Review president Mike Drevalas said that the Mitchell Health Ticket and Provider Lookup Directory will assist with increase preferred PPO utilisation for the payer clients while improving the quality and timeliness of care.

Mitchell Workers’ Compensation Solutions Division senior vice president and general manager Nina Smith-Garmon said: "The Mitchell Health Ticket and PPO Lookup Directory, powered by VIIAD, is part of Mitchell’s commitment to continually improve the cost containment opportunities available from the SmartAdvisor medical bill software suite of extended specialty pricing, PPO networks and compliance expertise solutions for workers’ compensation claims."

The comprehensive bill review solution, SmartAdvisor features a unique combination of performance software, client services and best-in-class partnerships including customisable workflow modelling, a robust business decision rules engine, data analytics and reporting tools.

Additional features include Claims Examiner Portal for fast, secured, real-time access to bill data and a proven technology platform that delivers on average 50-70% straight-through processing for improved efficiencies and lower costs.