Allstate Insurance Company has launched a new recruiting drive in Texas, as the company plans to open a new 75,000 square foot, $11.6m customer information center in San Antonio.
The company said that it will hire 600 people to help consumers around the country to be able to access the company’s sales and service. The calls range from providing after hours customer service for the company’s local agencies to outbound customer calling.
Allstate said that it has considered several locations across the US before choosing San Antonio. The company employs 1,300 people at a national processing center in Irving and has 2,700 agency owners, financial specialists and claim representatives across Texas.
Mark Pitchford, vice president of direct sales and service of Allstate, said: San Antonio is a terrific community that offers an enthusiastic and energetic population from which Allstate can select the best and brightest to help deliver on our commitment to a superior customer experience.
“This center, along with our two existing facilities in Woodridge, Illinois and Charlotte, North Carolina, work in partnership with Allstate’s local agencies to take care of consumers how and when they want to be served.”