Virginia-based Loudoun Mutual Insurance has selected KeyMark, a document management solution provider, to engineer and implement a document management solution to gain greater efficiencies and improve processes.
KeyMark, a company with expertise within the insurance industry, will assist Loudoun in establishing an advanced enterprise content management solution for scanning, indexing and retrieval within its claims and underwriting departments.
To help Loudoun Mutual meet its business goals, KeyMark will implement Hyland Software’s enterprise content management solution, OnBase, scanning, indexing and retrieval of documents.
KeyMark said that the solution will be configured to work with Loudoun Mutual’s existing systems and will also involve the configuration of specific e-forms that will replace current paper forms.
Loudoun Mutual anticipates taking the solution one step further by implementing automated workflow capabilities in the future.
Loudoun Mutual IT Manager Todd Robertson said KeyMark is designing a solution to meet business objectives of improving information access and internal controls, processing business more efficiently, reducing risk exposure and ultimately improving the service we deliver.