Belgian insurer Delta Lloyd Life has selected Bottomline Technologies's document process automation technology to streamline and manage the composition, storage and delivery of an estimated seven million insurance policy-related documents.
Bottomline’s award-winning platform allows organizations to replace paper-based forms with more efficient and cost-effective electronic documents. It integrates with industry-leading enterprise resource planning systems and allows organizations such as Delta Lloyd Life, which offers a range of life insurance and investment services to customers in Belgium, France and the Netherlands, to quickly create and deliver these documents across multiple communication channels such as fax, email, print or the web.
Given our large volume, managing all aspects of policy documentation through a single solution was an important business requirement for our IT systems consolidation initiative, said Caspar van Haaften, COO of Delta Lloyd Life. As an organization with prior experience using Bottomline’s platform, we recognized that its inherent flexibility and ease of use made the solution the ideal match for our Atlas Project.