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According to a survey by FC Business Intelligence of over 100 insurance professionals for the Insurance Fraud Survey 2015, 33% agreed that sales teams should be more engaged in fraud detection and that application fraud was flying under the radar. Despite 67% of insurers listing fraud before the claim as one of the key priorities in their organisation, only 22% felt that they were successfully dealing with it. Stopping fraud at the front line is proving a challenge for insurers. With a growing number of industry bodies such as the Insurance Fraud Bureau (IFB) holding data on proven fraudsters, there is a facility to reconcile data that automatically excludes habitual offenders, but this is still only a small portion of the threat posed to the industry.
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