Symbility Solutions, a global software company focused on modernizing the insurance industry, is pleased to announce that after a successful pilot phase, Helvetia, a Swiss-based insurer with operations throughout Europe, has signed a multi-year contract to deploy Symbility's cloud-based claims settlement technology.
"In order to improve the way Helvetia processes and settles claims, it was essential that we choose a solution that enabled better collaboration with our stakeholders and improved operational efficiencies, starting with the German market first and then potentially the rest of Europe," stated Dr. Detlef Speer, Director of Claims.
"Symbility’s software platform meets all of our needs, especially from a usability perspective, and we are confident that this intuitive mobile technology will help us continue to provide significantly better service to our customers. We look forward to a continued long-term association with Symbility."
"This new relationship is an important milestone in extending Symbility’s presence to the European market and we are excited to add Helvetia to our valued and growing client base," commented James Swayze, CEO, Symbility Solutions.
"We look forward to working with them in the European insurance market by providing them the technology tools that continuously improves their policyholder’s experience."
Helvetia has chosen Symbility’s complete cloud-based claims settlement platform, including Symbility’s Claims Connect, a property and casualty claims workflow management solution that will streamline the claims estimating process by reducing cycle time and increasing accuracy in all aspects of the claims handling process.
Helvetia adjusters and third-party contractors will use Symbility Mobile Claims, the industry’s most intuitive mobile-enabled field estimating scoping solution that incorporates measurements, diagrams and pricing databases to create property and casualty claim estimates quickly and easily, resulting in a faster settlement process.