Zurich has opened a HelpPoint office at the Dubai Government Workshop (DGW) facility to provide a wide range of insurance services to government clients.
DGW has appointed Zurich to insure its fleet of government vehicles.
Zurich said that its DGW HelpPoint will ensure efficient claims resolution for government clients by enabling them to register and settle claims, collect their vehicles following repair, and update their vehicle information.
The opening of the DGW HelpPoint marks the first time that the insurer has opened an office in the UAE dedicated to serving the needs of a single client.
Zurich CEO for general insurance operations in the Middle East Maroun Mourad said the appointment by the Dubai Government Workshop demonstrates Zurich’s expertise in handling large fleet accounts.
"Such a prestigious organisation deserves only the best service, of course, and that’s why we’re proud to open a dedicated HelpPoint office at the DGW facility. Staffed by our own employees, the office will provide government customers with a fast and easy way to handle their insurance needs," Mourad said.