Switzerland-based Zurich Insurance Group has enhanced ZTrade, its SME insurance platform with new products and features.
A suite of new products alongside a revamped behind-the-scenes system are in direct response to feedback from brokers and mean Zurich’s SME proposition fits the future needs of this market.
Brokers can now work with their customers to write 13 types of cover on ZTrade following the introduction of five new products (commercial car, commercial vehicle, small fleet, personal accident & business travel, trades and professions).
Noticeable new features on ZTrade include auto-renewal of policies, and a reduction in the number of flood referrals.
The majority of other enhancements are to the background system, but all improve the performance, speed and usability of the platform.
Zurich commercial broker managing director Richard Coleman said: “We’ve got a strong SME proposition that goes beyond comprehensive insurance cover to provide the value add services that our customers are demanding – from Disaster Recovery Services through to Reputation Management and a swift claims service.
“To support this, we’ve made a huge number of changes to the platform following feedback from brokers using the system. That we can now trade 13 product areas on the platform is a major benefit for them and their customers and means they can rely on us for more and more of their SME business.
“As with any new software, we had some teething problems at the start – but this latest overhaul of the background programming brings massive improvements. We’ve been testing this with some brokers and early feedback is really encouraging – we’ve got a compelling platform for them to trade on.”