QBE has licensed the first 'front-office' modules of the XIAP platform

Xchanging, a business processing company, has signed an agreement with QBE European Operations (QBE) to deliver a technology suit for their European commercial property and casualty business.

As part of the new agreement, the company stated that QBE has licensed the first ‘front-office’ modules of the XIAP platform. QBE is expected to benefit from the multi-channel solution for the submission and quote phases of the insurance life-cycle together with a messaging solution for e-business.

XIAP facilitates customers to provide insurance products through multiple market channels such as via internet, broker portals including traditional market channels. It will interface with Xchanging’s existing technology products such as GENIUS and IRIS as well as with other systems where required, company reported.

Kathy Lisson, COO, European Operations of QBE said: “We have significant growth plans across our markets and products. Innovative technology is key to support this growth. As a long term customer of Xchanging and major user of the Genius and IRIS systems, we are pleased to play a part in shaping Xchanging’s XIAP program.”

John Harkin, head of Software for Xchanging, said: “XIAP is being delivered through a strategic multi-million investment program by Xchanging’s technology business which incorporates both the Insurance software business and the technology assets that the recently acquired Cambridge Solutions brings to Xchanging.”