Genesys, a supplier of outsourcing services and software, and insurance brokerage William Gallagher Associates have joined to deliver insurance brokerage and human resources outsourcing solutions to customers.

William Gallagher Associates (WGA) has also joined the Genesys human resources outsourcing (HRO) Partner Program.

Philip Edmundson, CEO of WGA, said: By partnering with Genesys, we are able to offer clients strategic and increasingly comprehensive solutions that can directly support their business goals, and ultimately help build a more competitive organization.

The two companies hope the agreement will enable them to offer customers across vertical markets a full suite of robust insurance and human resources outsourcing solutions and services. Customers will also expect to reduce costs and streamline human capital operations, increase productivity and automate workflow enabling paperless processing, thereby providing a greater return-on-investment.