US-based property/casualty underwriter Western Reserve Group has chosen Guidewire’s InsuranceSuite, as its new platform for rating, underwriting and policy administration, claims management, and billing.
Additionally, the insurer has also decided to implement Client Data Management, Reinsurance Management, and Standards-based Templates, in a phased manner beginning with its commercial lines.
The technology update will enable the insurer to focus on its independent agency distribution model, while strengthening automation levels and simplifying business for its agents.
The company was looking for an assortment of pre-integrated products, which could curtail its operational cost and time to market, while abridging infrastructure.
Western Reserve Group information technology vice president and chief information officer Gregory Owen said, "Leveraging the new features and functionality that Guidewire InsuranceSuite will bring will allow Western Reserve Group to expand our agency self-service options and help us prepare for future growth."
InsuranceSuite will enhance Western Reserve’s service levels to agents through automation, accessibility, and self-service capabilities, bring products to market more quickly to effectively compete in their markets.
Further, it will boost its data gathering and analysis to easily obtain knowledge about what new products and features will best meet its market needs, among other advantages.
Trading through over 400 independent agents, Western Reserve Group delivers insurance protection to more than 170,000 households and businesses in Ohio and Indiana.