Canada's Wawanesa Mutual Insurance has selected Guidewire's ClaimCenter solution as its new claims management system.
Using the Guidewire offering, Wawanesa Mutual Insurance will manage claims for all its lines of business across its Canadian and US jurisdictions in a phased implementation approach.
Guidewire claims that its solution will enable Wawanesa to establish efficient common claims; improve the quality of service; collect, retrieve and view information efficientlyand notify brokers immediately when claims are filed.
ClaimCenter is currently in use in four regions Manitoba, Ontario, British Columbia, and the US – including operations in California and Oregon.
The remaining jurisdictions Maritimes, Quebec, Prairie and Alberta due to roll out late August through the end of 2011.
Wawanesa Insurance vice president of claims Barbara MacIntyre said ClaimCenter provides improved insight into the claims operations, enabling the frim to deliver better and more comprehensive service to policyholders and brokers.