The Travelers Companies has launched a new mobile version of e-CARMA, its risk management information system application, to help business insurance customers access risk management information from anywhere, at any time.
According to Travelers, the new application was developed by Travelers National Accounts and Risk Management Information Services (RMIS). It will be accessible on any mobile device with a web browser, including the iPhone and BlackBerry smartphones.
The company said that e-CARMA is a visual front-end to its suite of RMIS products, which allowed customers to report claims instantly, access documentation anywhere in claim process and review key information, such as adjuster’s case notes. e-CARMA offers a set of tools including customizable dashboards with efficient navigation that enhances users’ analytic capabilities.
In addition, e-CARMA also offers built-in occupational safety and health administration (OSHA) reporting and recordkeeping, and also provides links to risk control resources.
Matthew Carden, vice president of RMIS at Travelers, said: “The mobile e-CARMA platform will allow risk managers to get away from their desks and laptop computers without sacrificing their access to important, mission-critical data. Soon, risk management professionals will be able to see summarized information, detailed reports and individual claim files from the field on their handheld device.”