The Guarantee Company of North America (The Guarantee) has selected Guidewire ClaimCenter, to support its goal of increasing effectiveness and efficiency of claims management operations.
The underwriter has picked up the new system as per its strategy to boost the services offered to its clients and independent broker partners and to increase the speed and efficiency with which claims are processed.
The Guarantee national vice president of claims Frank Faieta said, "We are confident that implementing Guidewire ClaimCenter will improve claims processing efficiency, reduce the potential for errors, and provide improved analytics."
The new system will allow to reduce claim cycle times to ensure faster, more efficient customer service, and help to minimize the impact of claims on its clients.
Additionally, the platform will improve data analytics and reporting capabilities; and easily and quickly make system adjustments to meet the changing business and technical requirements of the industry.
The Guarantee Company of North America offers specialty insurance to construction industry, corporate programs and customized personal insurance within the North America.
Headquartered in Foster City, California, Guidewire Software delivers core system software to the global property/casualty (general) insurance industry.