Symetra Life Insurance has formed a new dedicated group life and disability income (DI) insurance claims team with advanced capabilities to offer integrated claims and absence management support to employers and their employees.

Based in Enfield and led by Lora Lyons, the claims team with a fully integrated system will provide quick solution to the life insurance claims, short- and long-term disability claims, and a wide range of state and federal employee leaves, including those related to the Family and Medical Leave Act (FMLA), military duty, jury duty and sabbaticals, the underwriter said.

Symetra’s Group Life and DI business vice president Tom Foran said that over the past year, the firm has built the internal team and systems to deliver full-service life insurance claims and disability management for employers.

"With the increasing complexity of state and federal regulations, many companies are looking to outsource employee leave management. Our experienced claims team and integrated administration system can help employers mitigate compliance risk while reducing lost time costs," Foran added.

According to the insurer, Symetra’s customer firms’ employers receive a single, consolidated report covering all the employee leaves for their company without the need of preparing separate reports for each type of leave.

Employers will also receive advance warning of changes in the law should they need to adjust their internal processes, while the Symetra program monitors leave-related laws in all 50 states to ensure compliance.

"We put employees at the center of the process and provide the resources they need to return to work. Our hands-on support ensures employees understand the rights and responsibilities associated with their leaves, minimizing complications down the road," Foran commented.

Symetra Life Insurance, a subsidiary of Symetra Financial offers employee benefits, annuities and life insurance through a national network of benefit consultants, financial institutions, and independent agents and advisors.