For submitting the medical and dental claims online

Sun Life Financial has unveiled its plans to introduce e-claims service which intends to help the company’s group benefits plan members to submit their medical and dental claims online.

Stuart Monteith, senior vice-president of Group Benefits at Sun Life Financial Canada, said: The move toward paperless processes is a key priority in Sun Life’s strategy for sustainability and the goal of reducing consumption and waste. Achieving real sustainability takes a commitment to investing in the technology and infrastructure that makes these innovative solutions possible.

Sun Life Financial intends to move a step closer to achieving 100% e-claim capability on January 1, 2010, when the plan members of one of its national clients, Purolator Courier, will participate in an initiative enabling its employees to submit all medical and dental claims online.

The e-claiming service helps the plan member to submit claims through Sun Life Financial’s website for real-time processing and the members need not go through any paperwork.