Southern Trust Insurance has selected Systema’s SIMS Claims as its new claims management system, which will offer a fast and flexible platform to meet the insurer's changing business needs, optimize efficiency, and enhance customer services.
The decision to deploy SIMS Claims in its commercial lines of business draws down on its efforts to slash the operational costs, while witnessing expansive growth in the southeast.
Southern Trust CEO John Houser said the company is pleased to provide timely fair settlements of claims and to improve its momentum, it has utilized technology which can enhance its efficiency and customer service.
Southern Trust vice president of underwriting Eric Russett added, "Another key benefit of SIMS Claims is it will easily integrate with our other solutions, including a new policy administration system, our accounting software, and document management."
"Seamless integration will enable our company to streamline operations, enhance workflow, and provide our independent agents with a greater ease of doing business with our company."
Southern Trust works with more than 200 professional independent agents in Georgia, Tennessee, and South Carolina, to cater a suite of personal and business insurance products.