To better manage business processes and automate workflows

Duck Creek Technologies, a provider of software and services for the insurance industry, has signed an agreement with its second Canadian carrier, RSA Canada, headquartered in Toronto, Ontario.

Steve Knoch, vice president of underwriting operations and CIO at RSA, said: “We selected Duck Creek Technologies’ (DCT) Policy Administration System as our strategic platform for Commercial Insurance operations because of its tremendous flexibility. More than just an administration system, this solution lets us better manage business processes and automate workflows, which improves underwriting discipline and drives efficiency.”

RSA Canada offers personal and commercial products across Canada, writing approximately $1.9 billion in annual premium.