New Jersey Manufacturers Insurance Company (NJM) has deployed Guidewire's PolicyCenter as its new underwriting and policy administration solution and Guidewire BillingCenter to manage its billing operations.
Apart from this, the automobile and workers’ compensation insurer has implemented Guidewire Client Data Management, with an aim to support a more comprehensive customer view across its core operations.
The comprehensive administrative tool will equip the insurer to rationalize its policy and billing management, offer reliable services to its policyholders, and cater a foundation for future initiatives and business changes, the insurer said.
NJM program management office vice president Harold Fink said while the firm had success with its Guidewire ClaimCenter implementation, its selected Guidewire PolicyCenter and BillingCenter because of the depth of functionality of each system individually.
"The maturation of PolicyCenter and BillingCenter caught our attention, and we believe the capabilities of the systems will help us meet our long-term IT and business goals," Fink added.
Guidewire PolicyCenter supports both commercial and personal lines and enables underwriters to modernize front and back office processes, from new business submission and quoting through policy renewals.