To help workers' compensation claims payers evaluate, settle their claims accurately

Mitchell International, a provider of information, workflow and performance management solutions to the property & casualty claims and collision repair industries, has announced that SmartAdvisor intends to upgrade to the new Microsoft development framework, .NET 3.5.

The company has also said that its SmartAdvisor will introduce Custom Report Rebuilder, a new functionality in the SmartReports portfolio to allow design, run and distribution of their own custom reports. These technology enhancements are expected to be available in December 2009.

Mitchell International claims that the SmartAdvisor is a medical claim cost containment solution that helps workers’ compensation claims payers evaluate and settle their claims faster and more accurately.

According to the company, SmartAdvisor’s move to the .NET 3.5 framework allows customers to be better positioned for streamlined implementation and integration to other internal and external systems without any change to the user experience. In addition to SmartReports’ offering of the standard report package and powerful ad hoc analysis tool, the Custom Report Builder is intended to create operational efficiencies.

Nina Smith, senior vice president and general manager of Mitchell SmartAdvisor Solutions, said: The workers’ compensation market has been hit hard in recent years by falling premiums and profitability. A more flexible and responsive medical claims system made possible by the .NET architecture will allow carriers to deploy the cost containment programs and strategies they need within an industry standard technology framework.

Ken Mihara, vice president of product delivery at Mitchell SmartAdvisor Solutions, said: Custom Reports offers a higher level of data analysis as well as vastly improved report turn-around times, giving our customers invaluable insight into performance. In challenging times, the workers’ compensation industry needs to leverage data analytics to gain visibility into emerging trends and performance drivers that will allow them to put process improvements into place immediately.”