Mercury Insurance Group, a US-based multi-line insurer has selected Guidewire Software's InsuranceSuite as its new underwriting, policy administration, billing and claims management platform.
According to Guidewire, the solution was selected by Mercury to further expand its market footprint, starting with its homeowner’s line of business in the new and existing states, which includes approximately 4,000 agents and 1,000 in-house users.
The solution is expected to help the company increase its underwriting and claims accuracy and efficiency through straight-through processing, automated work assignment and task management, apart from offering high levels of service to customers and agents.
Mercury senior vice president and chief information officer Allan Lubitz said: ”We felt Guidewire’s PolicyCenter, BillingCenter, and ClaimCenter, were very strong as individual offerings, but together they would provide even more benefits, such as greater flexibility for business expansion and a simplified maintenance process.”
Guidewire InsuranceSuite powers the mission-critical operations of property/casualty insurers, and is developed on a modular approach, facilitating underwriters to choose an application from Guidewire PolicyCenter, Guidewire ClaimCenter and Guidewire BillingCenter, according to their requirements.