MajescoMastek has introduced an enhanced version of Elixir North America Policy Administration System to provide increased and efficiency for all annuity, health, and life insurance products.
The Version 6.0 of Elixir North America has been designed to provide CSR productivity, self-service options, and an enhanced user experience.
The new system uses redesigned user interface, mobility applications, and a new integration framework to extend processing capabilities for group as well as individual lines of business.
The Elixir North America system enables pricing and implementation flexibility for MajescoMastek’s client to meet unique operational, timeline, and budget needs while using as a hosted application or through a traditional software license model.
The Version 6.0 uses new user interface and the mobile applications to provide increased ease-of-use for all stakeholders in the insurance process and is being employed at two MajescoMastek client sites.
MajescoMastek’s senior vice president Erik Stockwell said: "We focused a great deal of our Version 6.0 enhancement effort on providing greater ease-of-access through both mobile devices and the internet, improving an improved process flow, and making the system navigation more intuitive – all with the primary objective of providing the highest quality customer experience, whether it’s a policyholder or agent looking to self-service or seeking assistance through a customer service representative."
The enhancements for Version 6.0 includes integration framework to leverages ACORD compliant standards, new workflow features as well as new content, reporting, and print management.