Transform its paper-based provider contract process to a systematic process

Portico Systems has been selected by Lovelace Health Plan (LHP), a wholly owned subsidiary of Ardent Health Services. LHP will leverage Portico’s Choreo Contracting Solution to transform its paper-based provider contract process to a systematic process which enables automated and work-flow driven contract administration, negotiation and communication.

This is one of LHP’s first steps in creating a seamless and efficient process for managing its provider relationships and lowering its administrative costs.

Rohan Reid, Chief Operating Officer of LHP, said: “Through our due diligence evaluation, which involved a market landscape examination of potential vendors, we determined that Portico was the best fit for LHP. During the selection process, Portico demonstrated its provider domain expertise and how its solution is uniquely designed for provider contract management. This was an important part of our decision. We realized that a generic contracting solution would not deliver the functionality nor the business values we want to achieve.”

The Portico Choreo solution enables LHP to focus on its provider constituents and how to create a more streamlined contracting process in order to make it easier for providers to do business with LHP.

The automation of the provider contracting process will also increase administrative savings by reducing the cycle time it takes to prepare contract documents, electronically communicate these documents with their providers and provide greater overall management visibility of the process.

Lovelace Health Plan offers a portfolio of managed care plans, providing insurance coverage in New Mexico.