Jardine Lloyd Thompson (JLT), a UK-based insurance and re-insurance company, has opened its new shared service centre in Kuala Lumpur Malaysia, as part of its plan to boost competence at the international broker.
The centre, with a staff of 35, will be JLT’s second shared service centre in Asia pacific region, as reported by the Post Online.
The UK based financial services company said that the centre will help in improving process efficiency, systems, and operating models, enabling client-facing employees more time to concentrate on other areas.
The centre will offer support infrastructure for claims, technical broking, IT, human resources and finance across the Asia region for JLT’s staff.
JLT Asia CEO Duncan Howorth was quoted by the news agency as saying, "In the past few years, we have grown rapidly both globally and in Asia, and we see this shared service centre supporting our future growth ambitions for the next five years and beyond.
"Malaysia was an obvious choice for many reasons – the availability of a highly skilled talent pool, robust infrastructures, a progressive establishment, as well as diverse language capabilities – all of which are crucial for a service facility such as this," Howorth added.
JLT believes that the new shared service centre in Kuala Lumpur, Malaysia will offer support to JLT’s 12 Asian markets, and will develop gradually.
In 2006, JLT launched its first shared service centre in Mumbai, India.