Jewelers Mutual Insurance, a company specializing in jewelry insurance in North America, has purchased Experian's address verification product, QAS Pro On Demand for its policy administration system and Website.
The new QAS Pro On Demand product is expected to reduce the amount of returned mail and assist with rate determination.
The Experian QAS tools is expected to ensure the delivery of policy materials, bills and claim-related documents and integrated with the policy administration system and used on the company’s new ecommerce Website.
Jewelers Mutual Insurance Company project manager Barbara Van Dinter said with the new software in place, the company expect to see less returned mail, which will improve staff efficiency and customer service.
Experian QAS vice president of client retention David Northridge said accurate data helps insurers with a host of business processes, from risk assessment to document delivery and compliance.
"High-quality contact information helps organizations gain a single customer view, which helps improve business efficiency and customer satisfaction,"Northridge said .