Insurance Australia Group has selected Guidewire's ClaimCenter as the technology platform for its claims management.
Initially, IAG’s intermediated insurance business CGU will deploy the ClaimCenter. CGU is responsible for commercial, liability and personal insurance claims, managing on average 400,000 claims per year.
ClaimCenter platform will enable CGU to offer more accurate, consistent and cost efficient claims handling practices.
According to the Guidewire, with ClaimCenter, IAG will gain a platform to consolidate and standardize claims handling systems and processes thus eliminating the several manual processes.
Guidewire Software vice president Ian Tavener said that they are very excited to be working with IAG, one of Australia’s largest and highly regarded insurers and look forward to helping the Insurance Australia Group team transform its claims operation.