The Hanover Insurance Group has introduced new personal insurance benefits, Ultimate Service and Total Household Rewards. The new benefits are available to its customers at no additional charge.

With the enhanced coverage on their automobile and homeowners’ policies for towing, labor, and rental cars as well as waived deductibles and guaranteed policy renewals, eligible customers may save hundreds of dollars in the event of a loss.

Enhancements are currently being rolled-out and are expected in the following states including, Arkansas, Connecticut, Florida, Georgia, Illinois, Indiana, Louisiana, Maine, Michigan, New Hampshire, New Jersey, New York, Ohio, Oklahoma, Tennessee, and Virginia.

Jim Hyatt, personal lines president of The Hanover Insurance, said: These consumer-focused enhancements to our auto and homeowners policies illustrate the value The Hanover brings to its agent partners.

Furthermore, the enhancements add to a long list of advantages we have built into our value proposition for agents and consumers – making it easier for our agent partners to grow their businesses in an intensely competitive market.