Provides carriers with multi-dimensional views of their operations

Guidewire Software, a provider of flexible core systems to property/casualty insurers and Ward Group have decided to collaborate to offer new assessment services for claims, billing and underwriting.

By combining Guidewire’s process and technology transformation experience with Ward Group’s performance benchmarking services, the carriers will gain insight as to how their organizational structures, staffing levels, expense amounts, operational controls, and business processes compare to industry peers.

The assessment approach developed jointly by Guidewire and Ward, provides carriers with a multi-dimensional view of their operations through qualitative process evaluation and quantitative performance measurements.

Marcus Ryu, vice president, Strategy and Products, Guidewire Software, said: “Operational excellence in insurance, as in any other industry, requires both process consistency and a willingness to compare oneself objectively to one’s peers. This offering from Guidewire and the Ward Group objectively evaluates the health of a carrier’s core operations for far less and with greater comparative data than a management consulting project.”