Expected to enable faster claims processing

Farmers Insurance Group has unveiled its new iClaims application for customers who use an iPhone or iTouch. The new iClaims app is expected to allow Farmers customers to quickly file an insurance claim from any place.

According to Farmers, the use of the iClaims app allows for faster claims processing. In addition, the application is also expected to allow Farmers to alert customers when severe weather is threatening; find Farmers vendors and services; and lets customers take a photo inventory of their home and store or email the pictures from their iPhone or iTouch.

Bryan Murphy, chief claims officer of Farmers, said: The new iClaims application allows Farmers Insurance to enhance its already excellent customer service 24-hours a day, seven days a week. With more and more people using their iPhone to meet the demands of everyday life, the Farmers Insurance application provides instant service when our customers need it the most.