Esurance, a direct-to-consumer auto insurance firm, has unveiled an enhanced iPhone application for both its customers and car insurance shoppers to enable them manage their policy with even greater ease.
According to Esurance, the Esurance mobile application is available free in Apple’s App Store and is one of the iPhone applications that provides car insurance quote estimates.
Shoppers can receive a quote estimate in approximately two minutes. The iPhone application saves the quote, allowing the customer to purchase over the phone.
Customers can access ID cards, view their coverage, and make payments. Esurance Mobile can find preferred repair shops in the customer’s neighborhood, using Google maps, and allows customers to report some claims entirely through their iPhone.
With the new application, customers with a car in the shop will be able to see daily photos of their repairs throughout the process. These photos can be shared instantly, and customers can contact the repair facility directly via email or phone with any questions.
The company said that customers will also be able to contact their dedicated claims rep right from the application.
John Swigart, chief marketing officer of Esurance, said: With the Esurance app, iPhone users are able to get a quote, pay their bill, report a claim, find a nearby repair shop, and view daily photos of the repairs, right from their iPhone.
The ability to monitor the progress of their vehicle in the repair shop through daily photos and emails is appreciated by our customers and sets us apart from our competitors.