Shortens time required to close claims through automation of many tasks

Discovery Insurance Company (Discovery), a provider of non-standard personal auto insurance, has selected Ravello Solutions’ web-based policy administration suite to manage their entire policy administration, claims management, and billing processes.

According to Discovery, web-based software is likely to position the company into new lines of business, besides providing efficiency gains and shortens time required to close claims through automation of many tasks.

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Stuart Lindley, President of Discovery, said: “The overall power of the Ravello solution and the vast experience of the implementation team on policy processing, billing and claims is exactly what we needed to help Discovery move to the next level and beyond. Ravello differentiated itself by its ability to learn about our particular needs and to then configure a solution for us.”

Discovery will start by implementing the Ravello Claims solution, which is expected to go into production in the third quarter this year, and will be followed by Ravello’s Policy and Billing components.

Ravello is a provider of software solutions to property and casualty insurers.