CAA Insurance (Ontario), a provider of auto and property insurance to clients in Ontario and the Maritimes, and Guidewire Software (GWRE) announced that CAA Insurance has selected Guidewire Quote and Buy Portal and Guidewire Account Management Portal for Policyholders to enhance its users’ digital experience.
"Our positive experiences with the innovation and quality of InsuranceSuite were important factors in our selection of Quote and Buy Portal and Account Management Portal for Policyholders," said Matthew Turack, division president, Insurance, CAA South Central Ontario.
"We are excited about the added functionality we will be able to offer to our policyholders, which builds on the brand and reputation we’ve established in the Canadian P/C industry."
Quote and Buy Portal and Account Management Portal for Policyholders will enable CAA to:
Improve self-service quoting and policy management capabilities for its members;
Increase website traffic and better compete in the market; and
Increase market responsiveness and lower total cost of ownership by bringing portal management in-house.
"We were looking for a solution that would integrate efficiently with our other systems and allow us to control the look and feel of our online presence to our members," said Robin Joshua, director, Risk Management and Underwriting, CAA Insurance.
"We welcome CAA as our latest Digital Portals customer," said Steve Sherry, group vice president, Americas Sales, Guidewire Software.
Guidewire Digital Portals is a portfolio of portals that allow insurers to expose Guidewire InsuranceSuite functionality to external stakeholders such as policyholders, agents/brokers and vendors through the web and mobile devices.
Insurers can extend the value of their Guidewire core system investment to drive new business, increase operational efficiency, and improve customer service through digital channels. Each individual product has been developed to meet a targeted need for a specific user group (e.g. Quote and Buy for Policyholders).
The underlying architecture of the products has been designed to directly leverage InsuranceSuite functionality without duplication, enabling quick response to market needs and lowering total cost of ownership, all on a future ready technology.
CAA South Central Ontario (CAA SCO) is the largest Canadian Automobile Association club with over 2 million Members in our territory. CAA SCO is a not-for-profit auto club offering Roadside Assistance, automotive services, Travel, Home and Auto Insurance and Travel Medical Insurance.