Bright Grey, the protection specialist arm of the Royal London Group, has enhanced the features of its Personal Protection Menu to increase the flexibility of its proposition.

The changes, which will take effect from July 28, 2008, are part of the overall program of investment in systems and processes to help support advisers write protection business.

Bright Grey said that in order to further speed up the underwriting process for larger cases and help customers get cover quickly, it has increased its financial underwriting limits. It has also introduced a team of senior underwriters, dealing exclusively with large cases, to support advisers and ensure that protection plans are dealt quickly and efficiently.

Roger Edwards, product director at Bright Grey, said: This year our focus has been on improvements to the customer experience of our application and underwriting proposition.

Following the successful introduction of our reinsurer independent underwriting system, interactive quote and apply, these enhancements reflect and build upon market trends, such as the requirement for higher levels of cover from individuals as well as businesses.