Apollo Health Street has signed a new agreement with Hartford Healthcare to perform a third party insurance follow-up project in conjunction with a zero balance recovery audit.

According to Apollo, it will also review the payer reimbursement methodologies to diminish the number of underpayments in the future. It will provide reports on a monthly basis to the facility, outlining problem payers and also the type of underpayment issues identified.

Apollo will utilize customized and proprietary software developed by its healthcare and IT experts to help recover revenue that has not yet been received by the health system.

Bill Colgan, executive vice president of hospital services at Apollo Health Street, said: “Apollo will partner with the hospital to ensure every opportunity for reimbursement is identified and recovered while providing quick net returns for Hartford. We are confident the hospital will see an increase in small balance collections and decrease in accounts referred to bad debt.”

Bill O’Brien, director of patient financial services at Hartford Healthcare, said: “We look forward to Apollo providing us with a short implementation and quick results through their small balance and zero balance recovery solutions. This program will help us maintain the solid bottom line that enables us to continue to provide the excellent care our patients have come to expect.”