Assistance and insurance solutions provider Allianz Partners has established three new innovation centers focusing on travel, health and assistance.
Image: Allianz Partners inaugurates new innovation center. Photo: Courtesy of Allianz.
In cross-functional teams and in close collaboration with external partners, the innovation centers conceptualize, test and implement innovative processes, products and business models by bringing in experience from digital players, start-ups and industry business partners:
The Travel Innovation Center: working on digitizing the traveler’s customer journey. As an example, the team has recently launched proactive travel insurance, automatically triggering payments to clients if their trip is delayed while they wait at the airport or station.
The Health Innovation Center: building advanced health and life service propositions such. Growing fast thanks to the successful launch of services such as a symptom checker – a service guiding the user through an assessment to detect potential medical conditions, the team is now launching a global video consultation platform.
The Assistance and Open Innovation Center: working on advanced solutions such as Digital Risks and Smart Home Service propositions. Moreover it gathers expertise and drives pilots in topics such as Artificial Intelligence, Chat and Voicebots and Blockchain. Recent successes include the pilot launch of the mobile payment and loyalty solution ‘Allianz Prime’; the first of its kind in the insurance industry.
The Automotive Innovation Center: this center is well established and widely known for working closely with automotive manufacturers on strategic topics such as Connected Cars, E-Mobility, Autonomous Driving and Shared Mobility. Recent successes include international cooperation with leading mobility providers such as Car2Go, autonomous driving providers such as EasyMile and the launch of a usage based insurance product with car brands such as Seat and Opel.
Allianz Partners chief market and digital officer Dan Assouline said: “In an environment where the insurance market is constantly being challenged by technological evolutions and revolutions, Allianz Partners, thanks to its unique combination of insurance, service and technology, is further strengthening its commitment and capacity to innovate.”
Allianz Partners innovation head Jacob Fuest said: “Clients are at the center of all innovation and transformation at Allianz Partners. We are proud of our most recent product releases and will continue to focus on this path, with an even stronger setup this year and beyond.”
Source: Company Press Release