Corporate insurer Allianz Global Corporate & Specialty (AGCS) has launched a new crisis management unit in North America, in a bid to expand its insurance services in the region.


Part of the firm’s global liability segment, the new business unit offers insurance and service solutions related to product recall and contamination and hostile environments, as well as terrorism and political violence.

AGCS, through its partner firm red24, also provides its clients with crisis management assistance services on round the clock basis.

Marcos Garcia Norris is the head of the new unit, and will report to the firm’s North America liability regional head Dieter Hautzer, with a matrix report to London-based global crisis management head Christof Bentele.

Hautzer said: "Our clients face an increasing array of complex, perilous risks and they rely on the global leadership of AGCS to provide the expertise to help protect their customers, employees, property and overall reputation.

"We are delighted to welcome a well-respected industry expert such as Marcos to our team to lead this key expansion."

In November 2015, AGCS launched a transportation and logistics unit in North America, which provides rail, motor truck cargo, warehouse and related property coverage solutions in the region.

With operations in around 160 countries, AGCS offers marine, aviation, energy, engineering, entertainment, financial lines, liability, mid-corporate and property insurance services.

Image: AGCS new crisis management division provides insurance and service solutions related to terrorism and political violence. Photo: courtesy of Stuart Miles /