Symbility Solutions, a global software company dedicated to developing applications for the insurance industry, announced that Acromas Insurance Company Limited, part of the Saga Group, has signed a multi-year agreement to integrate Symbility into its property claims operations.
Saga is one of UK’s most distinct brands delivering products and services to the over 50s market and over its 60 year history, has developed a deep understanding of the over 50s segment and have used their reputation for customer service excellence to broaden the range of products and services offered.
As an extension of the Saga family brand, Aromas Insurance’s commitment to their customers, drives a strategy of leveraging technology innovation to improve on the delivery of their brand promise. This vision has led them to implement Symbility’s cloud-based claims estimating application to help manage the workflow of its property claims.
"Our customers expect the best and we aim to deliver exceptional service in every case. Our partnership with Symbility aims to enhance our ability to manage claims effectively and efficiently. Without system resilience and digital innovation, we cannot provide exceptional customer service," said Stephen Hazzard, Claims and Underwriting Director, Acromas Insurance Company Limited.
"We are honored to have Acromas Insurance, Saga’s in-house insurance company, join the list of companies using Symbility’s claims technology," commented James Swayze, CEO, Symbility Solutions.
"Recognizing their deep commitment to customer service, we are confident that the mobility and seamless flow of data driven by Symbility’s platform will be of great benefit to their customers."
The multi-year contract will see Acromas Insurance implement Symbility’s Claims Connect®, an innovative and easy-to-use property and casualty claims workflow management solution that will streamline the claims estimating process by reducing cycle time and increasing accuracy in all aspects of the claims handling process, and Symbility Mobile Claims®, the industry’s most intuitive mobile-enabled field estimating solution in enhancing adjuster and third-party contractor productivity.